Working in customer service and team leadership at Kroger and Best Buy showed me how directly scheduling, communication, training, and management decisions shape the employee experience. I saw that clear expectations and consistent support help people succeed, while poor communication creates frustration and turnover. Those experiences made me want to understand how workplace systems are built and how they can be improved.
Studying HR Management at the College of the North Atlantic gave me a strong foundation in employee relations, performance management, labour relations, workplace policy, training, and ethics. My HR internship at Lone Star Maritime allowed me to apply that knowledge through onboarding and offboarding support, documentation, compliance training, and the careful handling of employee information. That experience confirmed that HR operations is where I want to build my career.
I am drawn to HR because it combines structure, service, and sound judgment. I enjoy organizing information, learning systems, improving processes, and helping people understand what comes next. I want to support accurate employee transactions and a consistent experience throughout the employee lifecycle while continuing to grow in HR systems, compliance, and employee support. To me, strong HR work means being dependable, fair, clear, and attentive to the details.